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The Ramsay Sime Darby Health Care (RSDH) Rule is about keeping patients safe by partnering with you and your family in care. Our commitment to provide excellent care to our patients is by focusing on your safety and the RSDH Rule helps us to do this in three simple steps.
Follow These steps to raise your concerns:
Provide the following details:
When to Activate the RSDH Rule?
Patients: When you are concerned about a change in your condition, and feel that your concerns have not been followed up.
Families and Carers: You are concerned that your loved one is looking unwell, getting worse or their behaviour is unusual and not normal for them.