Covid 19 FAQ

CORONAVIRUS INFORMATION

  1. Overview
  2. Information for Patients
  3. Information for Visitors
  4. Frequently Asked Questions (FAQ)
  5. Telehealth Plus Virtual Consultation

OVERVIEW

Ara Damansara Medical Centre (ADMC) is committed to providing, and sustaining a safe, healthy and conducive environment through this unprecedented situation. In the true spirit of “People Caring for People”, our key focus at ADMC continues to be prioritising the well-being of our staff, doctors, and patients.

INFORMATION FOR PATIENTS

Our hospital is open as usual, for anyone needs medical attention. However, when you come to the hospital you will see that we have strict screening procedures in place.

You will be required to scan the available QR codes using the MySejahtera app that does a risk assessment of the user. At the same time, we will do a temperature check to ensure that you do not have fever. We also check our doctors and staff every day.

Hand sanitisers are located throughout the hospital and all our eateries offer take away services only. Seating is separated in the clinic areas and other parts of the hospital to ensure that safe distances are maintained as per the MOH guidelines.

These measures are designed to ensure that we are not bringing carriers of Covid-19 into the hospital and to ensure that you, your loved ones and our staff are as safe as possible during this period.

INFORMATION FOR VISITORS

In light of recent COVID-19 development in Malaysia, hospital management continues to take precautionary measures to restrict visitors and visiting hours at our current entry points into the hospital to safeguard our patients, visitors, doctors and staff.

Visitor Policy
  1. Visiting hours are from 4pm to 8pm.
  2. Strictly 1 visitor per patient at any one time.
  3. Visitor MUST wear a mask at all times.
  4. Children below the age 12 are discouraged from visiting patients.

FREQUENTLY ASKED QUESTIONS

  1. Is ADMC still open?
    It is business as usual for the hospital. We accept patients' appointments and surgical operations and procedures are conducted as per usual.
  2. Is ADMC allowing visitors?
    There is nothing more important to us than your health & the health of your families. Please refer to our current visitor policy in accordance to the CMCO guidelines.
  3. Is ADMC doing COVID-19 tests?
    Yes, the hospital’s Emergency Unit conducts Covid-19 screening during stipulated hours.
    Monday to Friday from 9am to 5pm and Saturdays 9am to 1pm.
    For further information you may contact our 24 hours Careline on the number: +603 5639 1212
  4. Is ADMC providing medication delivery to home?
    Yes, we do. The hospital offers Home Medication Delivery or Pick Up Services for our own hospital patients only. New patients are not eligible for this service. We provide free delivery to homes within a 20 km radius, as part of our commitment to delivering high-quality personalised care to our patients. For more information, kindly contact our hospital pharmacy at
    Ara Damansara Medical Centre: +60378399257 (Mon – Fri, 8 am – 6 pm)
  5. Further Information
    Please check the government website at http://www.moh.gov.my/index.php/pages/view/2274 for the latest details on COVID-19.

Telehealth Plus Virtual Consultation

  1. Telehealth Plus Video Consultation connects you to your preferred healthcare practitioner for your follow up visits from the comfort of your home.
  2. Get real-time consultations with cardiologists, oncologists, orthopaedists, paediatricians, obstetrician and gynaecologist, psychiatrists, ophthalmologists, general surgeons and many more.
  3. Have your Rehabilitative therapies and Wellness Consults conducted virtually by Physiotherapists, Occupational Therapists, Speech Therapists, Clinical Psychologists, Dietitians and Health Screening Doctors.
  4. https://www.admctelehealthplus.com